FAQ - Frequently Asked Questions

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We sell a variety of jewelry including rings, necklaces, bracelets, and earrings.

Our premium jewelry collection is made of fine jewelry craftmanship, using high-quality materials such as gold, silver, and precious stones.

We are using USA as the size standard.

Yes, our Online Store offer delivery option for international customers.

Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card.

If the order has not yet been processed or shipped, please go to the Contact Us page and leave your information. We will contact you to either change or re-issue a new amended order. 

If any of the items we deliver are damaged or incorrect, we will refund the delivery charge. If you change your mind about wanting to keep them, you may return them free of charge but we will not refund the original delivery charge.

You can request a return with refund or exchange of your items within 30 days by going to the Contact Us page and submit your request.

For more information please visit the section Return & Refund Policy.

We offer discounts for deliveries to the same address over certain order values. Please add all the items and quantities to your shopping cart, then contact us through Contact Us page with your request.

Yes, we offer custom jewelry design services directly from our manufacture. Please contact us for more information.